Legal
Privacy Policy
How Wisdomwave Hub Ltd collects, uses, and protects your data when you use OET Coach.
Introduction
Wisdomwave Hub Ltd ("we", "us") operates OET Coach, an English exam preparation platform for healthcare professionals. This Privacy Policy explains how we collect, use, and protect your personal data under UK GDPR and EU GDPR.
Data controller: Wisdomwave Hub Ltd. Contact: support@nika-oet.fun.
Data we collect
Account data: email address and authentication identifiers when you sign in (magic link or Google OAuth).
Profile data: profession, target country, regulator, study goals, and optional exam date.
Learning data: diagnostic results, skill map, practice attempts, writing drafts, quiz answers, and progress metrics.
AI interaction data: messages to Nika and AI-generated feedback on writing and speaking practice.
Technical data: device type, browser, approximate usage logs, and service-worker cache for offline use.
We do not collect real patient health records. All clinical scenarios are fictional.
Lawful basis
Contract: providing the study platform you sign up for.
Consent: optional features such as AI processing and analytics cookies.
Legitimate interest: security, fraud prevention, and improving the learning experience.
AI processing
Writing and speaking text may be sent to trusted AI providers to generate feedback.
We configure providers so your content is not used to train public models where we can opt out.
Do not include identifiable patient information in practice tasks.
Storage & retention
Server data is hosted in the EU where configured.
Imported OET audio/PDF files stay on your device — we never upload them to our servers.
Practice attempts are retained for up to 12 months unless you delete your account sooner.
Local study data on your device remains until you clear site data or uninstall the app.
Your rights
Access, rectify, or erase your data.
Export your data in a portable format (available from Profile).
Withdraw consent for optional processing.
Lodge a complaint with your supervisory authority (e.g. ICO in the UK).
To exercise rights, email support@nika-oet.fun.
Children
OET Coach is designed for adult healthcare professionals. We do not knowingly collect data from anyone under 16.
Changes
Last updated: 18 June 2026. We will notify registered users of material changes via email or in-app notice.